Staff Spotlight: Ashley Brown

Ashley Brown

“We are able to work through barriers by being consistent in our interactions, humble, patient, and mindful of each individual’s journey.” – Ashley Brown, Director of Nueva Vida Haven Emergency Shelter at San Diego Rescue Mission.

Meet Ashley Brown, Director of Nueva Vida Haven Emergency Shelter for Women and Children (NVH).

Ashley joined San Diego Rescue Mission’s team in Transitional Housing as an On-Call RA in 2014. While obtaining her Masters in Social Work with a Certificate in Human Service Management, she was promoted from RA to Program Manager and then to Associate Director before being named NVH Director in 2017. Spanning almost a decade in the nonprofit/social service sector, she has had the opportunity to work with a broad array of culturally diverse populations. They’ve included those incarcerated, experiencing homelessness, women in recovery and their children, low-income families, delinquent youth, and those with severe mental illness.

“In working with these populations, I quickly became equally passionate about advocating for, and assisting with, organizational development,” she says. “Being able to be part of improving, and expanding services delivery means that, ultimately, I contribute to increasing the amount of individuals and families who are served, while also improving the quality of services. To me that is everything!”

As the NVH Director, Ashley’s driven by the challenges of her position and the opportunity to sustain and improve community relationships. For example, in addition to the logistical challenges her clients face, including the shelter’s 30-day time limit, financial and health constraints can make assisting people with achieving self-sufficiency particularly difficult. But, as Ashley says, “We are able to work through these barriers by being consistent in our interactions, humble, patient, and mindful of each individual’s journey, as well as their stage of change by taking a trauma-informed approach.” That philosophy, enhanced by experience and education, is a blessed resource to the women and children passing through the doors of NVH.

As with so many devoted people here at San Diego Rescue Mission, Ashley’s an inspiring example of rising, with an open heart and clear mind, to meet the challenge of helping our brothers and sisters in need successfully. The shared values of Rescue Mission staff, and teamwork, create a power for good greater than the sum of its parts. Through their efforts and achievements, they not only help clients but inspire each other as well. “Working at SDRM has been very rewarding. During my time here, I have been able to watch not only clients grow and transition into achieving self-sufficiency, but I have had the opportunity of watching staff grow personally and professionally as well—myself included.”

Ashley points to the shared values of faith, integrity, compassion and excellence as central to the staff’s ability to meet challenges and grow individually and as a group. “These are displayed through our interactions with clients, each other, and through our decision-making processes. At times we all can be stretched thin; however, we support each other and collaborate to navigate various challenges… the ultimate reward being walking alongside our clients as God works through us and them.”